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Privacy Policy for W Department

Effective Date: 9/23/2024

At W Department, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website wdepartment.com, make purchases, or engage with us through other means. By using our services, you consent to the data practices described in this Privacy Policy.

1. Information We Collect

We collect various types of information to provide you with the best shopping experience, including:

a. Personal Information

When you create an account, place an order, or subscribe to our newsletter, we may collect the following:

  • Name
  • Email address
  • Billing and shipping address
  • Phone number
  • Payment information (credit/debit card details)
  • Username and password

b. Non-Personal Information

We also collect non-personal information such as:

  • IP address
  • Browser type and version
  • Operating system
  • Referring website or search terms
  • Browsing behavior on our site (pages visited, time spent)

2. How We Use Your Information

We use your personal and non-personal information for the following purposes:

  • Order Processing: To fulfill and manage your orders, process payments, and deliver products.
  • Customer Support: To respond to your inquiries, provide updates, and handle returns or issues.
  • Marketing Communications: To send you promotional offers, newsletters, or special deals (if you have opted in to receive these communications).
  • Improving User Experience: To analyze website usage, improve our services, and customize your experience.
  • Security and Fraud Prevention: To protect against illegal or unauthorized activities.

3. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our site. Cookies allow us to:

  • Recognize your preferences
  • Keep track of items in your shopping cart
  • Provide personalized product recommendations

You can choose to disable cookies in your browser settings, but this may limit your ability to use certain features of our website.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted partners under the following circumstances:

  • Service Providers: We work with third-party providers (e.g., payment processors, shipping companies) to facilitate transactions and deliver products.
  • Legal Obligations: We may disclose your information if required by law or to protect the rights, property, or safety of W Department, our customers, or others.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the business transaction.

5. Data Security

We take appropriate measures to protect your personal information from unauthorized access, use, or disclosure. This includes using SSL encryption for sensitive data and maintaining secure servers. However, no method of data transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

6. Your Choices and Rights

You have the following rights regarding your personal information:

  • Access and Correction: You can access and update your personal details by logging into your account.
  • Data Deletion: You may request the deletion of your personal information by contacting us directly.
  • Marketing Preferences: You can opt out of receiving promotional emails by clicking the “unsubscribe” link in our communications or adjusting your account settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before providing any personal information.

8. Children’s Privacy

Our services are not directed toward individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete the information.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. When we make changes, we will revise the “Effective Date” at the top of this policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

  • Email: [email protected]
  • Phone: +1-505-954-9500
  • Mailing Address: 54 1/2 Lincoln Avenue | Santa Fe, NM 87501 | USA

By using our website and services, you agree to the terms outlined in this Privacy Policy.