Terms and Conditions for W Department
Effective Date: 9/23/204
Updated Date: 3/19/2025
Welcome to W Department! By using our website (“Site”) and services, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before using our services. If you do not agree to these terms, you should not use this website or make any purchases from W Department.
1. General
These Terms and Conditions govern your use of the website located at wdepartment.com and any related services provided by W Department (“we,” “us,” or “our”). By accessing or using our Site, you agree to be bound by these terms, including our Privacy Policy.
We reserve the right to modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on this page. It is your responsibility to regularly review these terms.
2. Eligibility
By using this Site, you represent that you are at least 18 years of age or have the consent of a parent or guardian to use the Site, and that you have the legal capacity to enter into a binding contract.
3. Account Creation
To make a purchase from W Department, you may need to create an account. When creating an account, you must provide accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. W Department is not liable for any unauthorized access to your account.
You agree to notify us immediately if you suspect any unauthorized use of your account.
4. Products and Pricing
a. Product Availability
All products offered on our Site are subject to availability, and we reserve the right to discontinue any product at any time. In the event a product becomes unavailable after you have placed an order, we will notify you and offer a refund or alternative product.
b. Pricing
Prices for products are displayed on the Site and are subject to change at any time without prior notice. We strive to ensure that all prices are accurate; however, in the event of a pricing error, we reserve the right to cancel orders placed at the incorrect price.
c. Product Descriptions
We attempt to provide accurate product descriptions and images. However, we do not warrant that the product descriptions, images, or other content are complete, reliable, current, or error-free. If a product offered by W Department is not as described, your sole remedy is to return it in unused condition for a refund.
5. Orders and Payments
a. Order Acceptance
After you place an order, you will receive an email confirmation. This email confirms receipt of your order but does not constitute acceptance of your order. W Department reserves the right to accept or decline your order at any time, including after you receive the order confirmation.
W Department is committed to protecting and respecting your privacy, and we’ll only use your personal information to administer your account and to provide the products and services you requested from us. From time to time, we would like to contact you about our products and services, as well as other content that may be of interest to you.
By making a purchase on this website, you agree to receive other communications from W Department and consent to allow W Department to store and process personal information submitted during purchase to provide you the content requested.
You can unsubscribe from these communications at any time. For more information on how to unsubscribe, our privacy practices, and how we are committed to protecting and respecting your privacy, please review our Privacy Policy.
b. Payment Methods
We accept major credit cards, debit cards, and other forms of payment as indicated on the Site. By providing payment information, you represent and warrant that you have the legal right to use the payment method provided.
c. Payment Security
We use secure payment processing systems to protect your payment information. However, no method of transmission over the internet or electronic storage is completely secure. W Department is not responsible for unauthorized access to your payment information unless it is due to negligence on our part.
d. Taxes
All prices displayed on the Site are exclusive of applicable taxes. You are responsible for any taxes that may apply to your purchase, based on your shipping address.
6. Shipping and Delivery
W Department offers shipping to select locations. Shipping times and costs will be calculated during the checkout process. Please note that shipping times are estimates and may vary due to factors outside of our control, such as carrier delays or customs processing.
We are not responsible for delays caused by factors outside our control, but we will make every effort to deliver your order in a timely manner.
7. Returns and Refunds
If you are not satisfied with your purchase, you may return eligible items within 7 days of delivery for a refund or exchange. Items must be returned in their original condition, with all original packaging, tags, and accessories.
Refunds will be issued to the original payment method used at the time of purchase. Please allow up to 10 days for the refund to process.
Some items may be ineligible for return, such as:
- Personalized or custom items
- Clearance or final sale products
- Items that show signs of wear or damage
To initiate a return, please contact our customer service team at [email protected].
8. Limitation of Liability
To the fullest extent permitted by law, W Department will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Site or your purchase of products. This includes, but is not limited to, loss of profits, data, or goodwill.
In no event shall our aggregate liability exceed the amount you paid for the products or services.
9. Intellectual Property
All content on this Site, including text, images, graphics, logos, icons, and software, is the property of W Department or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, display, or create derivative works from our content without our express written permission.
10. Governing Law and Dispute Resolution
These Terms and Conditions, and any disputes arising from your use of the Site or purchase of products, shall be governed by and construed in accordance with the laws of the state of New Mexico, without regard to its conflict of laws principles.
Any dispute arising from these terms or your use of the Site will be resolved through binding arbitration in accordance with the rules of New Mexico Courts, except where prohibited by law. You agree to waive any right to a trial by jury.
11. Termination
W Department reserves the right to terminate or suspend your access to the Site for any reason, including but not limited to a breach of these Terms and Conditions, without prior notice or liability.
12. Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
- Email: [email protected]
- Phone: +1-505-954-9500
- Mailing Address: 54 1/2 Lincoln Avenue | Santa Fe, NM 87501 | USA
By using W Department’s website, you agree to these Terms and Conditions.